Getting Started

How do I create an account at Chip Bazar?
Simply download the safe & secure Chip Bazar software and follow the registration steps to create your free online poker account. You can also create an account directly from the web site by clicking on the REGISTER link at the top of the page.
What do I get as a new player?
Chip Bazar offers a host of promotions to welcome new players such as Instant Bonus, Signup Bonus and Deposit Bonuses. Please refer to the promotions section of the web site to learn more about the various promotions for new and existing players on Chip Bazar
How do I make a deposit?
Making a deposit is easy! Open the cashier by clicking on the 'Cashier' button at the left side of the Chip Bazar software. Then, click on the 'Deposit' tab. All available payment methods will be listed for you to make your deposit.
Why do I need to send documents?
Security and integrity are of the highest importance at Chip Bazar. In the event that your password or login information is misplaced, we must be able to verify that you are the correct owner of the account. Additionally, certain documents are required in order to process your withdrawals as quickly and smoothly as possible. All documents can uploaded to our KYC section from your account, or you can speak with Support directly for more information.
I don't see any emails from Chip Bazar, how can I find them?
We send you emails detailing the latest deals and hottest promotions at Chip Bazar. If you are not receiving these emails, please check your spam or junk mailboxes and make sure Chip Bazar is added to your safe senders list.
Is it possible to play on a Mac computer?
Making a deposit is easy! Open the cashier by clicking on the 'Cashier' button at the left side of the Chip Bazar software. Then, click on the 'Deposit' tab. All available payment methods will be listed for you to make your deposit.

My Account

I forgot my password, how can I get a new one?
You can reset your password manually by going to the main software screen, and clicking on ‘Forgot Password’. Enter your information and a link to change your password will be emailed to your registered Chip Bazar email address. If you receive an error message, please contact Support with your full name and address and we will help you get back in the game.
How can I change my personal details?
If your email or mailing address have changed, then you will need to update the details of your personal account. Contact Support via chat, email or phone to be in touch with a support representative who will go through a verification process with you and update your account details.
How do I access my account information?
View your account information by clicking on the 'My Account' button at the top left corner in the software, or contact Support to verify any details that you do not see listed.
How can I make a withdrawal?
View your account information by clicking on the 'My Account' button at the top left corner in the software, or contact Support to verify any details that you do not see listed.
Can I change my screen name at Chip Bazar?
We do not allow change to a screen name on Chip Bazar due to accounting constraints. If you wish to change your screen name, you will have to create a new account and complete all the formalities associated with creating a new account.
How do I access my account information?
View your account information by clicking on the 'My Account' button at the top left corner in the software, or contact Support to verify any details that you do not see listed.
How do I access my account information?
View your account information by clicking on the 'My Account' button at the top left corner in the software, or contact Support to verify any details that you do not see listed.
How do I access my account information?
View your account information by clicking on the 'My Account' button at the top left corner in the software, or contact Support to verify any details that you do not see listed.

Games

Where can I check my hand history?
View your account information by clicking on the 'My Account' button at the top left corner in the software, or contact Support to verify any details that you do not see listed.
Where can I watch a Replay of my poker hand?
You can use our powerful Video Replayer to replay your poker hands in which you have participated. To access the video player, click on the VIDEO icon on the lobby or the camera icon on the table to access the video player. Follow the instructions provided to choose the hand to play the hand you wish.'
How can I change the time on the software?
Set the time of the software to either your local time or the server time (default setting) by clicking on the down facing arrow in the top right corner of the software. From here you can select your preferred time.
Can I play for free?
Yes! Select ‘Cash Tables’ in the software and scroll down to ‘Play Money’, where you can join tables and play for free. That’s not all! Players who have signed up in the last 90 days can participate for free in the Beginners Freerolls, running six times every day! Click on the ‘Tournaments’ tab, then on ‘All Freerolls’, to see if you qualify for other tournaments with no buy-in. I was disconnected during a tournament.
I am having connectivity issues, what should I do?
Disconnect your modem and/or restart your computer. You may want to speak with your Internet provider regarding your connectivity. If the issue persists, please contact Support.
What happens if there is a software malfunction?
In the event of a malfunction, Chip Bazar’s liability shall be to the amount of money wagered on the table by the player who suffered the malfunction and where the malfunction is acknowledged by Chip Bazar to have been caused by a technical error. Chip Bazar will then refund any such amount to the players account.
The chat feature on poker tables is great! Are there any rules?
You are free to chat with other players. Offensive and inappropriate language will not be tolerated and could result in a permanent ban from chatting or a permanent ban on your account.